4min
Module 1: The Freelance Mindset
Module 2: Defining Your Service and Niche
Module 3: Building Your Freelance Foundation
Module 4: Finding and Pitching to Your First Client
Module 5: Project Management and Client Relations
Final Lesson & Assessment
Learn How to Get Started as a Freelancer
16 / 18 Lessons
Content
Feedback and revisions are a natural and necessary part of every project. The way you handle them can make or break a client relationship. By adopting the right mindset and a clear process, you can make this stage smooth, collaborative, and stress-free.
The most important thing to remember about feedback is that it is not a personal attack. It's a client's attempt to help you get the project closer to their vision. When you receive feedback, try to remove your ego from the equation and view it as valuable information. Your goal is to understand their perspective, not to defend your work.
1. How to Ask for Clear Feedback
Vague feedback like "I don't like it" or "It needs more pop" is not helpful. You can guide your client to give you actionable feedback by asking specific questions.
Questions to Ask:
"Could you tell me more about what you mean by 'it needs more pop'? Is there a specific element you'd like to see changed?"
"Which part of this isn't quite hitting the mark for you?"
"Do you have an example of a competitor or brand that is doing this in a way you like?"
"On a scale of 1 to 10, how close is this to what you envisioned?"
2. Managing Revisions
Revisions are included in your contract for a reason. Here’s how to handle them professionally:
Stay Within the Scope
If the client's requested revisions go beyond what you agreed to in the contract (for example, they ask for a complete redesign when your agreement only included two rounds of minor edits), politely point back to the contract and remind them of what was originally covered. This keeps expectations clear and avoids unnecessary extra work.
Don’t Start Work Immediately
Take time to carefully read through all the feedback, then confirm with the client that you understand the requested changes before beginning. You can send a message like, “Thanks for the feedback! I’ve reviewed your notes and will begin working on them now. I’ll have the revised version ready for you by [date].” This makes sure you’re aligned.
Submit Revisions with Context
When you send the revised work back, briefly explain the updates you made and why. Mention how the changes respond to their feedback so they can see you listened and applied their input thoughtfully. This not only clarifies your decisions but also shows professionalism and that your revisions were intentional and client-focused.
As you move forward, the most valuable takeaway isn't just a process for managing changes, but the mindset you adopt: to view every critique as a a-collaborative opportunity, not a-personal attack. The ability to ask targeted questions, clarify vague requests, and guide a client through the revision process with grace demonstrates your professionalism and strengthens the trust you've built. By mastering this, you're not just ensuring a project's success; you're actively building a reputation that attracts repeat business and positive referrals. This skill will serve as a cornerstone for every project you take on in your journey as a freelancer.