English

Module 1: The Modern Sales Mindset

Module 2: The Sales Process: A Step-by-Step Guide

Module 3: The Art of Communication

Module 4: Essential Tools and Techniques

Module 5: Final Assessment

Final Assignment

Certificate Application

5.1:Final Assignment

Scenario:

You’re in the middle of a pitch for your product, and the client, who has shown a lot of interest, interrupts you. "This all looks good," they say, "but your price is too high. We’re getting a much cheaper quote from your competitor."


Discussion Questions:

  1. Using the LEQR (Listen, Empathize, Question, Respond) framework from Module 2, how would you handle this objection?

  2. What specific questions would you ask to find out if the price is the real issue, or if they haven't seen the full value of your solution yet?

  3. How would you re-establish the value of your product without just lowering the price?

Head over to the forum and answer the questions related to this scenario. Think through how you would handle this situation and what specific questions you'd ask to uncover the client's true concerns.

Share your strategy, then read through and comment on how your peers would handle the objection. There's a lot to learn from different approaches to the same challenge.